faajinco.com

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faajinco.com

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Privacy Policy


πŸ›‘οΈ Faajinco – Privacy, Content & Ticketing Policies

Last updated: October 2025

πŸ”’ Privacy Policy

1. Who We Are

Faajinco (β€œwe”, β€œour”, β€œus”) is an event and entertainment company based in the United Kingdom. We organise cultural nightlife experiences, including the Casa4damaigos event series.

We respect your privacy and are committed to protecting your personal data in line with the UK GDPR and Data Protection Act 2018.

2. What Information We Collect

We may collect the following types of data:

  • Personal Information: name, email address, phone number, and age (when buying tickets or entering competitions).
  • Payment Details: processed securely through third-party platforms (e.g. Eventbrite, Stripe, PayPal). We never store full card details.
  • Media Content: photos or videos taken at events that may feature attendees.
  • Device & Usage Data: IP address, browser type, and social media engagement analytics.

3. How We Use Your Data

We use your information to:

  • Process ticket purchases and manage entry.
  • Send event updates, promotional offers, and important notices.
  • Improve our marketing through analytics and audience insights.
  • Ensure event safety and compliance with venue regulations.

We will never sell your data to third parties.

4. Sharing Your Data

We may share limited information with:

  • Ticketing platforms and payment processors (for transactions).
  • Venue security or staff (for access verification).
  • Marketing partners or agencies under strict confidentiality agreements.

5. Your Rights

Under UK GDPR, you have the right to:

  • Access and receive a copy of your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent to marketing communications at any time.

To exercise these rights, email FAAJINCO@OUTLOOK.COM

6. Data Retention

We retain your data only as long as necessary for event operations, safety, and compliance .

7. Cookies & Analytics

Our website and ticket platforms may use cookies for analytics and improved user experience. You can disable cookies in your browser settings.

πŸŽ₯ Content & Media Policy

1. Event Photography & Filming

By attending a Faajinco event, you consent to being photographed or filmed. Content may be used for:

  • Event highlight reels, after-movies, and social media promotion.
  • Marketing materials for future events.

If you do not wish to appear in content, please inform a member of staff or email FAAJINCO@OUTLOOK.COM  before or after the event.

2. Social Media Conduct

We love community interaction β€” but we also expect respect:

  • No abusive, discriminatory, or explicit content tagged with our brand.
  • We reserve the right to remove or report inappropriate posts.
  • Use of our name, logo, or event branding in third-party promotions without consent is prohibited.

3. User-Generated Content

By tagging or submitting photos/videos using our event hashtags (e.g. #Casa4damaigos or #ShotsUp), you grant Faajinco a royalty-free, non-exclusive right to repost or use that content for marketing.

🎟️ Ticketing & Refund Policy

1. Ticket Purchase

All tickets to Faajinco events must be purchased through official channels listed on our social media or website.
Each ticket is valid for one person only and may be checked against valid ID at entry.

2. Age Policy

Events are strictly 18+.
Valid photo ID (passport, driver’s licence, or PASS-approved card) is required.
No refunds will be issued if entry is refused due to lack of valid ID.

3. Refunds & Transfers

  • No refunds will be issued for a change of mind, missed attendance, or issues beyond Faajinco’s control (e.g. travel delays).
  • Refunds are only considered if the event is cancelled or rescheduled.
  • Tickets may be transferable (to another person) if approved via the ticketing platform before the event.
  • Service fees charged by ticketing platforms are non-refundable.

4. Event Changes

We reserve the right to change:

  • The event date, time, or venue due to unforeseen circumstances.
  • The artist or DJ lineup without notice (no refund obligation applies).

All changes will be communicated via our official social channels and email list.

5. Entry & Behaviour

We have a zero-tolerance policy for:

  • Aggressive behaviour, harassment, or discrimination
  • Possession of illegal substances
  • Unauthorised recording, promotions, or re-selling of tickets

Security staff and management reserve the right to refuse entry or remove attendees without refund.

6. Lost Property

Items found at the venue will be held for 7 days. After that period, Faajinco is not responsible for lost items.

πŸ“© Contact Us

For privacy, ticketing, or content concerns:
Email: faajinco@gmail.com

Snapchat: Faajinco

Instagram: @faajinco
Address (for correspondence):
Faajinco Events, West Midlands, United Kingdom

βœ… Legal Disclaimer

This document is provided for general information and compliance purposes under UK law. By purchasing a ticket or attending a Faajinco event, you agree to these policies.

Would you like me to:

  • Format this as a downloadable PDF or website policy page (with headings, layout, and Faajinco branding)?
    That would make it ready for your official site or ticketing platform.

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